Data-Driven SMBs Financially Outperform Their Competitors—and the Gap Is Widening
Data-driven SMBs are increasingly outperforming their competitors, with 65% of them leading financially, according to a study by S&P Market Intelligence commissioned by AWS. Generative AI tools like chatbots and coding assistants enhance productivity and customer satisfaction, but their effectiveness relies on a strong data foundation. Mature data strategies boost revenue, marketing, and AI adoption, yet only 19% of SMBs consider themselves highly data-driven, highlighting the opportunity to invest in data maturity for long-term success.
August 20, 2024